Our products are guaranteed. Can your Necklace Cord supplier say that?
Our Guarantee:
If you receive a necklace in a different color, material, length or end option from what you ordered, we will replace it ASAP free of charge, no questions asked. If any of our necklaces reach you with a defect including broken or non-functioning clasp, chain or cord end or if the ribbon slips out of the end just tell us. We will gladly offer your choice of Refund, replacement or credit towards a future purchase. We want you to be happy with your purchase and we want your customers to be happy with their necklaces.
